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Privacy Policy

Last Updated: August, 06, 2025

Your Privacy Matters to Us

At American Slings and Patio Supplies, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.americanslings.com. By using our website, you agree to the terms outlined below.

Contacting Us

We’re here to help with any privacy concerns:

Track Your Order:
Check your order status at:
www.americanslings.com/where-is-my-order
Simply enter your invoice number (e.g., 206091).

1. Information We Collect

We collect personal information you voluntarily provide, including:

  • Name, email address, phone number

  • Shipping/billing address

  • Payment details (processed securely)

How We Use Your Information:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products and services

  • Prevent fraud and comply with legal requirements

2. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences

  • Analyze website traffic

  • Improve your shopping experience

Your Control:
You can disable cookies in your browser settings, but some website features may not function properly.

3. Sharing of Information

We may share your information with:

  • Shipping carriers to deliver your orders

  • Payment processors to complete transactions

  • Law enforcement if required by law

We never sell your personal information to third-party marketers.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Secure servers with encryption

  • Restricted access to authorized personnel only

  • Regular security audits

5. SMS Text Messaging Policy

When you opt-in for SMS updates:

  • You’ll receive order confirmations, shipping updates, and promotions

  • Message frequency varies (standard rates may apply)

  • Reply STOP to unsubscribe at any time

  • Reply HELP for assistance

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing communications

  • Request information about data we’ve collected

To exercise these rights, contact us using the information above.

7. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a new “Last Updated” date. We encourage you to review this policy regularly.

Questions?

For any privacy-related concerns:

Thank you for trusting American Slings and Patio Supplies!

Why Choose Us

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Our Customers speak for us

Sherri Whitten profile picture
Sherri Whitten
4 weeks ago
If I could give no stars, I would. Placed an order, paid for rush service, it was received with wrong measurements and now no one will return my multiple attempts to contact them. I had such high hopes after reading reviews. It’s a very sad and very frustrating situation - paid $282 for nothing I can use.
Steve Mathews profile picture
Steve Mathews
2 months ago
I am so happy that I found you guys on the internet. All the way from Florida to Washington State. The seat cushion sling fit perfect. I am elated, instead of buying another chair for $200 I was able to use your new sling. Great product and service. Thanks
Monica Costa profile picture
Monica Costa
2 months ago
I have bought several slings over the years and they are always wonderful and long lasting. I've saved so much money replacing slings instead of replacing chairs.
Tom J profile picture
Tom J
2 months ago
Aug 2026 - Updating my earlier review from 2 to 4 stars! They re-made the slings for me and because of my procrastinating I only just recently installed them. They were a perfect fit and nice and tight.... look great. They also fixed the welting. I gave 4 stars instead of 5 only because the first set of slings wasn't right but I upgraded from 2 to 4 stars because they stood behind their work and re-made them for me! So the lesson learned here and my advice on dealing with them is to be patient if any adjustments are needed because they'll do what's necessary to make things right! ==================================================== I should have paid more attention to some of the negative reviews about this company. I'm giving 2 stars because I ordered and received slings but here is the rest of the story. I ordered slings for 2 Homecrest chairs and an ottoman. The slings I received don't fit snugly so there are sags in the fabric. Additionally, the welting around the slings wasn't sewn on properly and there are raw edges on the fabric that look bad and will be prone to fraying over time. I expected better but when I asked for a refund I was told that wasn't possible. They did offer to re-make the slings but that's when the "stall" tactics began. Phone calls go to voicemail, text messages go un-answered, and emails get answered but only after 3 or 4 days and then always with questions that answers should already be known from the email trail. Such as "What is your order number?" etc... So you may have better luck with your slings but if you have Homecrest furniture I'd probably look elsewhere.
William Wheeler profile picture
William Wheeler
5 months ago
Just finished reskinning the last of my chairs on the deck. Really look good and the two sided slings fit perfectly. My only complaint would be one had a quality issue with seam closure that I identified to the company last year but received no acknowledgement. Other than that, very happy.
Mark Kelly profile picture
Mark Kelly
5 months ago
My wife thought I was Crazey, but I could buy new slings for a fraction of the cost of new chairs. The new stools look awesome! Make sure to read ALL of the instructions for measuring carefully, and you’ll also have a great result.
Chris Eager profile picture
Chris Eager
9 months ago
Highly recommended. My patio chair slings were shot, but we didn’t want to replace the entire dining set. Working with the team at American was great and our patio set is saved, ready to last several more years. While you need to do your own installation, American is far more affordable than any local option I could find to replace the slings. Installation was easy.
Tim Trauernicht profile picture
Tim Trauernicht
10 months ago
It was so refreshing to work with a group of people that truly embrace customer first and satisfaction above all else. My sling had a unique mounting and they worked with me until it fit and made it right!
Iris Diamond profile picture
Iris Diamond
11 months ago
Love their replacement slings. They look great. This is my second order with them for replacement patio furniture slings. The first set still looks awesome years later. Now the other half of the chairs has new slings too. Good quality and super helpful US based customer support. Prices are reasonable. For full disclosure: I hired a local handyman to install the new slings since I am not that handy myself. The love seat is the previous sling order about 5 years earlier and still looks great (just is dirty sorry).
V Lem profile picture
V Lem
1 year ago
The slings for the 2 piece Chaise Lounge were PERFECT!!! The gentleman I spoke to was very helpful. If I need any new slings I will definitely be giving them a call and order. Like I said, the slings were perfect and once installed looked beautiful ! Great workmanship Will recommend this company to anybody that I know that could use new slings
Rhonda Phillips profile picture
Rhonda Phillips
1 year ago
Ordered new slings for our 20 year old patio set and they were perfect! Paid for expedited delivery and they were shipped out the same day. Great service, perfect description, wonderful directions with step by step instructions. Will definitely order from them again!
emma lanier profile picture
emma lanier
1 year ago
Absolutely recommend American Slings for your patio furniture refurbishing projects. I shopped patio bar sets, bar stools and table, for months. Only things I liked, required assembly. If I was going to have to assemble any purchase, I chose to replace the Slings in my perfectly goof chair frames. I reviewed all information and tutorials on American Slings website and ordered a sling. Customer service is excellent and very helpful, especially when you encounter the unknown. Not going to lie, removing the original sling was the lion's share of the labor. Once the sling was removed, I cleaned and treated the rail channels and inserted the sling. The sling fits perfectly and i just ordered 2 more for the remaining bar stools. Oh, did I mention i am 65 years young and a woman? You can do it! Before and after photos for reference.
Alan S profile picture
Alan S
1 year ago
Could not be happier with my new slings. Replaced 6 slings on 22 year-old Tropitone swivel chairs. Slings were cut exactly and fit perfectly. I am not a handy guy, but I was able to replace them all myself in a couple hours, with no cursing. $400 for new slings beat the heck out of paying thousands for a new set.
Mike Stanz profile picture
Mike Stanz
1 year ago
Excellent product. I ordered 3 slings & they all fit perfectly & look great. It takes patience and a few hours on top of measuring, selecting fabrics, ordering, & all that. But worth it to DIY & save money. Just measure carefully, including the diameter of the plastic rod. I picked up a cheap spreader bar for ~$7 at Harbor Freight. Also bought plastic end caps from ChairSlingStore but they only come in black & white. I needed brown, so I roughed them up with 50 grit sandpaper & painted them. Very satisfied with my purchase & would highly recommend this company.
David McKnelly profile picture
David McKnelly
2 years ago
Overall a very good experience. The fabrics arrived quickly and were correctly made. The installation instructions were 98% there (forgot to explain the clear rod installation step) but anyone looking to do this themselves can figure that out it easy enough. The finished product came out looking perfect- even my wife was super impressed and glad I did it. Will definitely leverage this company again. Thanks
Steve Kerr profile picture
Steve Kerr
2 years ago
Great quality. Right fit.
Jesus Navas profile picture
Jesus Navas
2 years ago
Great customer service, very quick turn around and great product
Wynita Worley profile picture
Wynita Worley
2 years ago
I ordered and appreciated detailed diagrams on how to measure the replacements. I emailed pictures to the company, and got a verify. The replacements arrived quickly and we used video to install. The replacements fit tightly and the chairs are in use.
Dalton Hodges profile picture
Dalton Hodges
2 years ago
Excellent replacement slings.
Chris Kofler profile picture
Chris Kofler
2 years ago
Great team to work with. We've replaced slings on about 2 dozen chairs around our pool over the last couple of years, all came very quickly, and all were custom sized dimensions and all have fitted perfectly in matching fabric (Montego Bay), including 2 we just replaced this week. Use American Slings - easy to deal with and great value.
Kelly Price profile picture
Kelly Price
2 years ago
Staff at American Sling were very helpful. I was a little nervous about measuring for the custom slings I needed. They reviewed the pictures I sent in and advised us on what to do. I ordered free swatches and one of them matched up perfectly with the old slings I had. They fit as expected. I received my order a lot sooner than the expected delivery time frame.
Karl Huddleston profile picture
Karl Huddleston
3 years ago
My 30 year old Winston patio chairs are of excellent quality and the slings began to fail in recent years. I was torn regarding starting over or refurbishing the old chairs. After researching how to revive the oxidized paint and replace the slings, I decided to give it a shot. American Slings had great fabric choices and their customer service was very helpful, so I selected them over other companies. The website was easy to navigate and I was able to place my order without any difficulty. After receiving the new slings and installing them, I could not be happier. I would not hesitate to use American Slings again and I have recommended them to friends.
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