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Privacy Policy

Last Updated: August, 06, 2025

Your Privacy Matters to Us

At American Slings and Patio Supplies, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visitĀ www.americanslings.com. By using our website, you agree to the terms outlined below.

Contacting Us

We’re here to help with any privacy concerns:

Track Your Order:
Check your order status at:
www.americanslings.com/where-is-my-order
Simply enter your invoice number (e.g., 206091).

1. Information We Collect

We collect personal information you voluntarily provide, including:

  • Name, email address, phone number

  • Shipping/billing address

  • Payment details (processed securely)

How We Use Your Information:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our products and services

  • Prevent fraud and comply with legal requirements

2. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences

  • Analyze website traffic

  • Improve your shopping experience

Your Control:
You can disable cookies in your browser settings, but some website features may not function properly.

3. Sharing of Information

We may share your information with:

  • Shipping carriers to deliver your orders

  • Payment processors to complete transactions

  • Law enforcement if required by law

WeĀ neverĀ sell your personal information to third-party marketers.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Secure servers with encryption

  • Restricted access to authorized personnel only

  • Regular security audits

5. SMS Text Messaging Policy

When you opt-in for SMS updates:

  • You’ll receive order confirmations, shipping updates, and promotions

  • Message frequency varies (standard rates may apply)

  • ReplyĀ STOPĀ to unsubscribe at any time

  • ReplyĀ HELPĀ for assistance

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt-out of marketing communications

  • Request information about data we’ve collected

To exercise these rights, contact us using the information above.

7. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a new “Last Updated” date. We encourage you to review this policy regularly.

Questions?

For any privacy-related concerns:

Thank you for trusting American Slings and Patio Supplies!

Why Choose Us

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Our Customers speak for us

Iris Diamond profile pictureIris Diamond
18:14 28 Oct 25
Love their replacement slings. They look great. This is my second order with them for replacement patio furniture slings. The first set still looks awesome years later. Now the other half of the chairs has new slings too. Good quality and super helpful US based customer support. Prices are reasonable. For full disclosure: I hired a local handyman to install the new slings since I am not that handy myself. The love seat is the previous sling order about 5 years earlier and still looks great (just is dirty sorry).
Iris Diamond profile pictureIris Diamond
18:14 28 Oct 25
Love their replacement slings. They look great. This is my second order with them for replacement patio furniture slings. The first set still looks awesome years later. Now the other half of the chairs has new slings too. Good quality and super helpful US based customer support. Prices are reasonable. For full disclosure: I hired a local handyman to install the new slings since I am not that handy myself. The love seat is the previous sling order about 5 years earlier and still looks great (just is dirty sorry).
V Lem profile pictureV Lem
18:53 22 Sep 25
The slings for the 2 piece Chaise Lounge were PERFECT!!! The gentleman I spoke to was very helpful. If I need any new slings I will definitely be giving them a call and order. Like I said, the slings were perfect and once installed looked beautiful ! Great workmanship Will recommend this company to anybody that I know that could use new slings
V Lem profile pictureV Lem
18:53 22 Sep 25
The slings for the 2 piece Chaise Lounge were PERFECT!!! The gentleman I spoke to was very helpful. If I need any new slings I will definitely be giving them a call and order. Like I said, the slings were perfect and once installed looked beautiful ! Great workmanship Will recommend this company to anybody that I know that could use new slings
Richard Obarowski profile pictureRichard Obarowski
00:57 02 Sep 25
The only reason that I gave them one star is I can’t give them none. I had slings made for two chaises three years ago and had a great experience. My expectations were high to have another great experience. Placed the order on 5/29/25. Paid for expedited manufacturing. I indicated that the seats of the eight chairs varied. I sent them the eight seat width dimensions. Tony said he would send a sample set, that he could have one size to fit all the chairs. I received the sample set. The back fit perfectly the seat however was too lose. Tony said he would send a narrow seat. Received the second sample made to the exact size of the first one, too loose. At this time, they ā€˜ghosted’ me. I finally received a sample that fit. Then they sent the remaining pieces. Seven of the eight fit, the eighth as too tight. Again, no response. I finally received the last piece on 8/11/25, 11 weeks after the initial order. They have either grown too large that they can’t respond and make a quality product or they are just incompetent.
I will use anyone else when I need to do the other set of outdoor furniture.
Richard Obarowski profile pictureRichard Obarowski
00:57 02 Sep 25
The only reason that I gave them one star is I can’t give them none. I had slings made for two chaises three years ago and had a great experience. My expectations were high to have another great experience. Placed the order on 5/29/25. Paid for expedited manufacturing. I indicated that the seats of the eight chairs varied. I sent them the eight seat width dimensions. Tony said he would send a sample set, that he could have one size to fit all the chairs. I received the sample set. The back fit perfectly the seat however was too lose. Tony said he would send a narrow seat. Received the second sample made to the exact size of the first one, too loose. At this time, they ā€˜ghosted’ me. I finally received a sample that fit. Then they sent the remaining pieces. Seven of the eight fit, the eighth as too tight. Again, no response. I finally received the last piece on 8/11/25, 11 weeks after the initial order. They have either grown too large that they can’t respond and make a quality product or they are just incompetent.
I will use anyone else when I need to do the other set of outdoor furniture.
Rhonda Phillips profile pictureRhonda Phillips
01:53 18 Jun 25
Ordered new slings for our 20 year old patio set and they were perfect! Paid for expedited delivery and they were shipped out the same day. Great service, perfect description, wonderful directions with step by step instructions. Will definitely order from them again!
Rhonda Phillips profile pictureRhonda Phillips
01:53 18 Jun 25
Ordered new slings for our 20 year old patio set and they were perfect! Paid for expedited delivery and they were shipped out the same day. Great service, perfect description, wonderful directions with step by step instructions. Will definitely order from them again!
emma lanier profile pictureemma lanier
18:48 10 Jun 25
Absolutely recommend American Slings for your patio furniture refurbishing projects.
I shopped patio bar sets, bar stools and table, for months. Only things I liked, required assembly. If I was going to have to assemble any purchase, I chose to replace the Slings in my perfectly goof chair frames.
I reviewed all information and tutorials on American Slings website and ordered a sling. Customer service is excellent and very helpful, especially when you encounter the unknown. Not going to lie, removing the original sling was the lion's share of the labor. Once the sling was removed, I cleaned and treated the rail channels and inserted the sling. The sling fits perfectly and i just ordered 2 more for the remaining bar stools.
Oh, did I mention i am 65 years young and a woman? You can do it! Before and after photos for reference.
emma lanier profile pictureemma lanier
18:48 10 Jun 25
Absolutely recommend American Slings for your patio furniture refurbishing projects.
I shopped patio bar sets, bar stools and table, for months. Only things I liked, required assembly. If I was going to have to assemble any purchase, I chose to replace the Slings in my perfectly goof chair frames.
I reviewed all information and tutorials on American Slings website and ordered a sling. Customer service is excellent and very helpful, especially when you encounter the unknown. Not going to lie, removing the original sling was the lion's share of the labor. Once the sling was removed, I cleaned and treated the rail channels and inserted the sling. The sling fits perfectly and i just ordered 2 more for the remaining bar stools.
Oh, did I mention i am 65 years young and a woman? You can do it! Before and after photos for reference.
Alan S profile pictureAlan S
16:23 01 Jun 25
Could not be happier with my new slings. Replaced 6 slings on 22 year-old Tropitone swivel chairs. Slings were cut exactly and fit perfectly. I am not a handy guy, but I was able to replace them all myself in a couple hours, with no cursing. $400 for new slings beat the heck out of paying thousands for a new set.
Alan S profile pictureAlan S
16:23 01 Jun 25
Could not be happier with my new slings. Replaced 6 slings on 22 year-old Tropitone swivel chairs. Slings were cut exactly and fit perfectly. I am not a handy guy, but I was able to replace them all myself in a couple hours, with no cursing. $400 for new slings beat the heck out of paying thousands for a new set.
Tim Gibson profile pictureTim Gibson
15:39 27 May 25
Started off as a good experience ended up not so. Ordered one sling for lounger for correct fit which fit good.Ordered two more in same color but after installing all three notice the second two were a darker color then the first. After contacting American Slings numerous times nothing has been done to fix the problem. Notice in pictures the difference in colors.
Update: American Slings responded and issue was resolved. Overall a good experience.
Tim Gibson profile pictureTim Gibson
15:39 27 May 25
Started off as a good experience ended up not so. Ordered one sling for lounger for correct fit which fit good.Ordered two more in same color but after installing all three notice the second two were a darker color then the first. After contacting American Slings numerous times nothing has been done to fix the problem. Notice in pictures the difference in colors.
Update: American Slings responded and issue was resolved. Overall a good experience.
Mike Stanz profile pictureMike Stanz
20:04 04 May 25
Excellent product. I ordered 3 slings & they all fit perfectly & look great. It takes patience and a few hours on top of measuring, selecting fabrics, ordering, & all that. But worth it to DIY & save money. Just measure carefully, including the diameter of the plastic rod. I picked up a cheap spreader bar for ~$7 at Harbor Freight. Also bought plastic end caps from ChairSlingStore but they only come in black & white. I needed brown, so I roughed them up with 50 grit sandpaper & painted them. Very satisfied with my purchase & would highly recommend this company.
Mike Stanz profile pictureMike Stanz
20:04 04 May 25
Excellent product. I ordered 3 slings & they all fit perfectly & look great. It takes patience and a few hours on top of measuring, selecting fabrics, ordering, & all that. But worth it to DIY & save money. Just measure carefully, including the diameter of the plastic rod. I picked up a cheap spreader bar for ~$7 at Harbor Freight. Also bought plastic end caps from ChairSlingStore but they only come in black & white. I needed brown, so I roughed them up with 50 grit sandpaper & painted them. Very satisfied with my purchase & would highly recommend this company.
David McKnelly profile pictureDavid McKnelly
21:51 04 Mar 25
Overall a very good experience. The fabrics arrived quickly and were correctly made.
The installation instructions were 98% there (forgot to explain the clear rod installation step) but anyone looking to do this themselves can figure that out it easy enough. The finished product came out looking perfect- even my wife was super impressed and glad I did it. Will definitely leverage this company again. Thanks
David McKnelly profile pictureDavid McKnelly
21:51 04 Mar 25
Overall a very good experience. The fabrics arrived quickly and were correctly made.
The installation instructions were 98% there (forgot to explain the clear rod installation step) but anyone looking to do this themselves can figure that out it easy enough. The finished product came out looking perfect- even my wife was super impressed and glad I did it. Will definitely leverage this company again. Thanks
Steve Kerr profile pictureSteve Kerr
18:47 11 May 24
Great quality. Right fit.
Steve Kerr profile pictureSteve Kerr
18:47 11 May 24
Great quality. Right fit.
Jesus Navas profile pictureJesus Navas
23:07 09 May 24
Great customer service, very quick turn around and great product
Jesus Navas profile pictureJesus Navas
23:07 09 May 24
Great customer service, very quick turn around and great product
Wynita Worley profile pictureWynita Worley
17:23 09 May 24
I ordered and appreciated detailed diagrams on how to measure the replacements. I emailed pictures to the company, and got a verify. The replacements arrived quickly and we used video to install. The replacements fit tightly and the chairs are in use.
Wynita Worley profile pictureWynita Worley
17:23 09 May 24
I ordered and appreciated detailed diagrams on how to measure the replacements. I emailed pictures to the company, and got a verify. The replacements arrived quickly and we used video to install. The replacements fit tightly and the chairs are in use.
Dalton Hodges profile pictureDalton Hodges
01:26 08 May 24
Excellent replacement slings.
Dalton Hodges profile pictureDalton Hodges
01:26 08 May 24
Excellent replacement slings.
Laurie Montgomery profile pictureLaurie Montgomery
20:33 05 May 24
I purchased replacement slings and they look wonderful. The directions for taking measurements could have been clearer. I installed that sling halfway and it looked like id messed up. I couldn't get it to stretch all the way across the chair. Customer service wasnt very supportive. They just told me to follow the directions. You may need to use a reverse pipe clamp if you don't have a son with seemingly bionic hand strength. I got the slings installed and they look wonderful.
Laurie Montgomery profile pictureLaurie Montgomery
20:33 05 May 24
I purchased replacement slings and they look wonderful. The directions for taking measurements could have been clearer. I installed that sling halfway and it looked like id messed up. I couldn't get it to stretch all the way across the chair. Customer service wasnt very supportive. They just told me to follow the directions. You may need to use a reverse pipe clamp if you don't have a son with seemingly bionic hand strength. I got the slings installed and they look wonderful.
Chris Kofler profile pictureChris Kofler
15:54 15 Apr 24
Great team to work with. We've replaced slings on about 2 dozen chairs around our pool over the last couple of years, all came very quickly, and all were custom sized dimensions and all have fitted perfectly in matching fabric (Montego Bay), including 2 we just replaced this week. Use American Slings - easy to deal with and great value.
Chris Kofler profile pictureChris Kofler
15:54 15 Apr 24
Great team to work with. We've replaced slings on about 2 dozen chairs around our pool over the last couple of years, all came very quickly, and all were custom sized dimensions and all have fitted perfectly in matching fabric (Montego Bay), including 2 we just replaced this week. Use American Slings - easy to deal with and great value.
Kelly Price profile pictureKelly Price
15:50 12 Apr 24
Staff at American Sling were very helpful. I was a little nervous about measuring for the custom slings I needed. They reviewed the pictures I sent in and advised us on what to do. I ordered free swatches and one of them matched up perfectly with the old slings I had. They fit as expected. I received my order a lot sooner than the expected delivery time frame.
Kelly Price profile pictureKelly Price
15:50 12 Apr 24
Staff at American Sling were very helpful. I was a little nervous about measuring for the custom slings I needed. They reviewed the pictures I sent in and advised us on what to do. I ordered free swatches and one of them matched up perfectly with the old slings I had. They fit as expected. I received my order a lot sooner than the expected delivery time frame.
Karl Huddleston profile pictureKarl Huddleston
12:20 31 Aug 23
My 30 year old Winston patio chairs are of excellent quality and the slings began to fail in recent years. I was torn regarding starting over or refurbishing the old chairs. After researching how to revive the oxidized paint and replace the slings, I decided to give it a shot. American Slings had great fabric choices and their customer service was very helpful, so I selected them over other companies. The website was easy to navigate and I was able to place my order without any difficulty. After receiving the new slings and installing them, I could not be happier. I would not hesitate to use American Slings again and I have recommended them to friends.
Karl Huddleston profile pictureKarl Huddleston
12:20 31 Aug 23
My 30 year old Winston patio chairs are of excellent quality and the slings began to fail in recent years. I was torn regarding starting over or refurbishing the old chairs. After researching how to revive the oxidized paint and replace the slings, I decided to give it a shot. American Slings had great fabric choices and their customer service was very helpful, so I selected them over other companies. The website was easy to navigate and I was able to place my order without any difficulty. After receiving the new slings and installing them, I could not be happier. I would not hesitate to use American Slings again and I have recommended them to friends.
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